9A Kafayat Abdulrazaq Street, Lekki Phase 1, Lagos info@shelze.com.ng 0817 014 4053

Privacy Policy

Privacy Policy

Effective Date: March 2026

About This Policy

This Privacy Policy describes how Shelze Professional Services and Shelze Advisory Services Limited (together “Shelze”, “we”, “us”, “our”), along with their affiliated entities, collect, use, store, and protect your personal data when you use the website www.shelze.com.ng (the “Website”).

“Shelze” is the brand name under which Shelze Professional Services and Shelze Advisory Services Limited, together with their affiliated entities, provide professional services. Both entities operate as separate legal entities under the Shelze brand, in alignment with applicable independence requirements and professional standards governing the provision of assurance services. Shelze Professional Services is a licensed independent firm of Chartered Accountants that provides assurance services. Shelze Advisory Services Limited and its affiliated entities โ€” Shelze Advisory Services LLC (Houston, Texas), Shelze Advisory Services FZE (Itana, Alaro City Free Zone) and Shelze Consulting (Ghana) โ€” provide tax, advisory, and consulting services and are not licensed to provide assurance services.

Joint Data Controllers

Shelze Professional Services and Shelze Advisory Services Limited act as joint data controllers in respect of personal data collected through this Website. Shelze Professional Services is the data controller for personal data relating to assurance services and website operations. Shelze Advisory Services Limited is the data controller for personal data relating to tax, advisory, consulting, and digital services.

Data Protection Officer

For any data protection queries, please contact our Data Protection Officer at privacy@shelze.com.ng.

Information We Collect

We may collect the following categories of personal data: name, email address, phone number, organisation, job title, IP address, browser type, and usage data through cookies and analytics tools. We collect this information when you complete contact forms, subscribe to our newsletter, register for events, submit enquiries or proposals, or browse the Website.

How We Use Your Information

We use your personal data to: respond to enquiries, process proposals, deliver services, send newsletters and marketing (with consent), improve the Website, comply with legal obligations, and protect our legitimate interests.

Legal Basis for Processing

We process personal data on the following legal bases under the Nigeria Data Protection Act 2023 (NDPA), GDPR (where applicable), and UK GDPR (where applicable): consent, performance of a contract, legitimate interests, and compliance with legal obligations.

Cookies and Tracking Technologies

This Website uses cookies and similar tracking technologies, including Google Analytics via Google Tag Manager. Analytics cookies are only set with your explicit consent through our cookie consent banner. For full details, please see our Cookies Policy.

Data Sharing

We may share your personal data with: affiliated entities within the Shelze group (including Shelze Advisory Services LLC, Houston, Texas; Shelze Advisory Services FZE, Itana, Alaro City Free Zone; and Shelze Consulting, Ghana); service providers who assist in delivering our services (including Google LLC for analytics); regulatory authorities (including ICAN, CITN, FRC, NRS, and NDPC) where required by law; and in connection with legal proceedings where necessary.

International Data Transfers

Your personal data may be transferred to: the United States of America (via Shelze Advisory Services LLC and Google Analytics); and Ghana (via Shelze Consulting Ghana). Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs), Data Processing Agreements (DPAs), and compliance with the NDPA 2023 and GDPR (where applicable).

Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Contact form data is retained for up to 3 years. Newsletter subscription data is retained until you unsubscribe. Analytics data is retained for up to 26 months.

Data Breach Notification

In the event of a personal data breach, we will: notify the Nigeria Data Protection Commission (NDPC) without undue delay and, where feasible, within 72 hours of becoming aware of the breach; notify affected individuals if the breach is likely to result in a high risk to their rights and freedoms; and follow established procedures for identification and containment, risk assessment, notification, remediation, and documentation of the breach.

Your Rights

You have the following rights in respect of your personal data: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability, right to object to processing, and right to withdraw consent at any time. We will respond to data subject requests within 30 days. To exercise any of these rights, please contact privacy@shelze.com.ng.

Children’s Privacy

This Website is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that we have collected data from a child, please contact us at privacy@shelze.com.ng and we will take steps to delete such data.

Complaints

You have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe that your personal data has been processed in violation of applicable data protection law. Visitors from the European Union or the United Kingdom may also lodge a complaint with their local supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

Shelze Professional Services and Shelze Advisory Services Limited
9A Kafayat Abdulrazaq Street, Lekki Phase 1, Lagos, Nigeria
Email: info@shelze.com.ng | privacy@shelze.com.ng
Phone: 0817 014 4053

Telephone

0817 014 4053

Address

9A Kafayat Abdulrazaq Street, Lekki Phase 1, Lagos

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